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Aatul Palandurkar

Archive for the ‘Workshop’ Category

Can you judge a person from his/her habits?

As human, we always judge people by their habits, actions, political views, religions, beliefs, till the last day of our life.

Achieving neutrality is the most difficult task.

Take a look at this small video and let us understand about people and habits

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Objectives:

  • How should a trainer handle rude participants in a training workshop?
  • Do’s and Don’ts for Trainer

The ability to handle rude participants is critical to success as a trainer as each trainer has at one or the other time encountered rude participants. The participants who continue talking, who work on their laptops while you are training, who continuously attend calls on their mobiles, who flat out say you are wrong or you have no clue what it is to be in their shoes, participants who recline on their chairs as if they are in a lounge, who ask irrelevant questions…. the list is endless.

So, what can you do to prevent rude participants from derailing or hijacking a training workshop?

1. Do some pre-work to ensure a great learning environment: Many things impact a participant even before they meet you: how was the training need communicated to them? Do they think they NEED training? etc. Many times these are out of our control but I like to request clients to copy me on emails they send to the participants.

2. Invest some time in the beginning of the session establishing your credibility and getting them to articulate why they should invest their time learning what you are going to cover.

3. Set the training norms collaboratively upfront: your expectations from them, their expectations from you should be on the table and any misalignment needs to be handled. Here come issues like late to class, talking instead of doing assignments etc. Discuss course of action if someone oversteps the boundaries that you all have collaboratively set. Agree on how you will handle disagreements if any i.e. agree on how to disagree.

So, basically we attempt to pre-empt rudeness.

If after all of this, someone is rude, then we can take recourse to some of the following strategies:

1. Isolate what form the rudeness is taking: talking amongst themselves, asking irrelevant questions, negative body language, refusal to engage in any of the activities etc.

2. If the rude participants are in a group, split up the group by doing an activity in which you shift people around in the room. My favourite is to use numbers to divide people into groups as it ensures people who are sitting together are not in the same group.

3. Move the rude participants to the front of the room. Basically near you. Now shower them with your keen attention.

4. Redirect their attention by making them participate in the training activities. Use persuasion.

5. For one off comments, say “interesting point of view, lets discuss in the tea break”, and move on without getting affected.

6. If they are asking questions or expressing views, give the participant a patient hearing and try to see it from their perspective. Let them fully express themselves, then if the question is pertinent to the topic answer it. You can also ask for their permission to park the question and answer it later. If they feel heard they will allow that.

7. Be assertive. Tell them that while you appreciate their views, you have differing views. You could also say that since their concern is not the concern of the majority you will handle it post the session.

8. If time is not permitting then tell them you will discuss it with them in the break. Then do not forget to do so.

9. Do not let it get personal. It should not be your view vs. theirs. Ask other participants for their take on the issue / question. Then wrap up with summarizing the views.

10. Humour if used appropriately, can work wonders.

IMG-20141224-WA0011

Conducted 5 Days Training on Android, HTML5 and WordPress at Tulsiramji Gaikwad Patil College of Engineering & Technology, Nagpur from 22nd Dec. 2014 to 26th Dec. 2014

It was Training cum Internship program for students and there were more than 250 students who attended this program. We have conducted 3 parallel sessions and it was again a good experience with the students of TGPCET, Nagpur.

CDAC-GTU-BISAG WIMC Batch

BISAG-CDAC-GTU WIMC Batch

Conducted Java Training at CDAC for M.Tech. students at Bhaskaracharya Institute of Space Applications and Geo-Informatics (BISAG), Info City, Gandhinagar, Gujrat under Gujrat Technical University (GTU). Seen a great collaboration between BISAG, CDAC and GTU, never seen such program for students where are students getting chance to work on research projects and all.

During the training covered Java, Java EE, Struts, Hibernate, Spring, EJB, RMI, Networking, etc. all in 5 days daily 8 hours. It helps a lot to cover that much if you use NetBeans for training Java and other Java related technologies like JavaEE, Struts, Hibernate, Spring, HTML5, etc. Students were good.

I feel honored after receiving Diwali Gift and Dinner party from students. I would also like to thanks them for Akshardham visit and really love the fountain and water show at Akshardham. There are only 4 water shows like that all over the world. I really enjoyed a lot guys thanks a lot. And I would like to share the thing that you are doing for physically and mentally challenged people, I have never seen this from students.

Conducted 3 days Android Workshop at KITS College, Ramtek, Dist. Nagpur for Student of Information Technology from 23rd Aug. 2014 to 25th Aug. 2014. Again it was a good experience with students of KITS.


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